Privacy Policy

Welcome to Method Products Online. We value your trust and understand the importance of protecting your personal information. This Privacy Policy is designed to clearly and transparently explain how we collect, use, and safeguard your personal data when you visit our website, methodproductsmall.com, or purchase our products. We are committed to handling your information responsibly and with respect for your privacy, in line with our brand promise of design, sustainability, and positive change.

Core Principles

Your privacy is our priority. We collect only the information necessary to provide you with excellent service and enhance your experience. We will never sell your personal data. We implement reasonable security measures to protect your information and strive for transparency in our data practices.

Information We Collect

To connect with you and provide our services, we may collect information you voluntarily provide directly, as well as certain technical information collected automatically.

  • Information You Provide: When you make a purchase, create an account, subscribe to our communications, participate in promotions, or contact us, you may provide your name, email address, shipping and billing address, phone number, and payment information.

  • Information Collected Automatically: As you browse our website, certain technical information is automatically generated, such as your Internet Protocol address, browser type, operating system, and your browsing behavior within the site (like pages visited and products viewed). This helps us analyze site performance, improve functionality, and enhance your shopping experience.

How We Use Your Information

We use the information we collect only with your consent, or as necessary to fulfill a contract with you, comply with legal obligations, and for legitimate business interests. Specific uses include:

  • Processing and fulfilling your orders, including shipping, payment, and customer support.

  • Communicating with you to respond to your inquiries and send necessary transactional messages (like order confirmations and shipping updates).

  • Sending you marketing communications about new products, promotions, and brand stories, where you have given your consent.

  • Improving our website, products, and services by analyzing trends to better understand customer needs.

  • Securing our business and users by helping prevent fraud and abuse.

Sharing and Disclosure of Information

We share your personal information only with a limited set of third parties, strictly where necessary, and require all such parties to keep your data confidential and handle it securely.

  • Service Providers: We work with partners who help us operate our business, such as payment processors, shipping carriers, website hosting companies, and data analytics firms. They may process your information only on our instructions.

  • Legal Requirements: We may disclose information if we believe it is necessary to comply with applicable laws, regulations, legal processes, or governmental requests, or to protect the rights, property, or safety of us or others.

  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

Your Rights and Choices

We respect your control over your information. Depending on your location, you may have the right to:

  • Access and Correction: You can access the personal information we hold about you at any time via your account settings and request updates or corrections to inaccurate data.

  • Marketing Preferences: You can choose to stop receiving our marketing communications. Every marketing email contains an "unsubscribe" link at the bottom for you to opt-out at any time. You may also contact us to update your preferences.

  • Account Deletion: You may request the deletion of your personal account and related data. Please note that we may retain certain information where necessary for legal compliance or to establish, exercise, or defend legal claims.

Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website and products are not designed for children under the age of 16. We do not knowingly collect personal information from children. If we learn we have inadvertently collected personal data from a child, we will take steps to delete such information from our records promptly.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on our website with an updated effective date. We encourage you to review this policy periodically to understand how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, our data practices, or if you wish to exercise your privacy rights, please feel free to contact us at:

Email: press@methodproductsmall.com

We value our relationship with you and are committed to handling your personal information with respect and transparency. Thank you for being part of the Method community.